Commonwealth Bank of Australia has let in that staff erroneously charge 651 emailscontaining the data of 10,000 customersto “ cba.com , ” a domain name that belong to a US - based cybersecurity company , rather than the bank building ’s “ cba.com.au ” domain name .
“ Our investigation confirmed that no client data has been compromise as a result of this issue , ” CBA ’s roleplay grouping administrator for retail banking divine service , Angus Sullivan , said in a statement . “ We notice , however , that customer want to be informed about data security and privateness result and we have start contacting affected customer . ”
To solve the issue , the company reportedly start blocking internal email send to the .com knowledge base in January of last yr and bought the domain outright in April of last class . And while no client information was allegedly compromise , this is a screwup of baffling proportions that could have certainly gone much worse . And it ’s also not the bank ’s first jaw - droppingly embarrassing fuck up .
In what can best be characterized as the grimace emoji personified , CBAlost 12 million customers ’ dataafter recede the charismatic backup tapes containing customer ’ fiscal history . The news was revealed in early May , but reportedly chance in 2016.According to BuzzFeed , the bank hired a subcontractor to put down the tape but never incur confirmation that it happened and were ineffectual to obtain them . Possible scenario ? According to an accounting firm investigating the incident , they might ’ve fallen off a hand truck . Get it together , my sheik .
[ Sydney Morning HeraldviaIBS Intelligence ]
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